CORONAVIRUS RESOURCES

FOR NEW MEXICANS


Do you have a resource you’d like to add to this list? Or do you have a question or a comment about this list? We want to hear from you. Email us.

Do you have symptoms of COVID-19, such as a fever, dry cough, or shortness of breath? If so, the state of New Mexico urges you to call the New Mexico Department of Health COVID-19 hotline: (855) 600-3453.

Confused? Check out the CDC’s  symptom self-checker, which can help you choose the appropriate medical care. For the difference between allergies, a cold, and coronavirus, go here.

On this page:

COVID-19 in New Mexico: What you need to know

National and global COVID-19 information

Tracking New Mexico’s COVID-19 outbreak, by the numbers

Historical context

Resources for New Mexicans

 CORONAVIRUS IN NM:

WHAT YOU NEED TO KNOW

Official orders and instructions

  • The stay-at-home order prohibits gatherings of five or more people.
  • People can leave home for essentials, such as to buy food or medication. But they must comply with social distancing (staying at least 6 feet away from other people). 

  • Restaurants and bars are open at limited capacity. They can still offer takeout and delivery services. 

  • People are allowed to be outside, including to exercise, but must comply with social distancing and stay at least six feet apart from other people.

  • People should wear cloth, non-medical face masks when traveling outside the home for essential outings.

View the latest public health recommendations

NATIONAL AND GLOBAL COVID-19 RESOURCES

– Johns Hopkins University offers real-time COVID-19 information about cases, deaths, and recoveries. 

– The Centers for Disease Control

– The COVID Tracking Project provides a comprehensive log of COVID-19 data on cases, tests, hospitalizaitons,

  and deaths in the U.S., updated daily. 

– Our World in Data features in-depth statistics and research, updated daily.

– The World Health Organization offers advice, informational videos, travel advisories, Myth Busters, and more.

– Wondering how prepared your county is to handle the outbreak? Check out this COVID-19 readiness map,

  courtesy of Stat News.

– Experiencing COVID-19 symptoms and wondering if you should seek medical attention? Take the Center for

  Health Journalism’s “When should I get care for COVID-19?” assessment below:

Akido Labs logo COVIDASSESSMENT
When should I get care for COVID-19? Take our CDC based assessment to find out.
COVID-19 Self Assessment

Do you think you or a family member may have been exposed? Based on CDC recommendations, the University of Southern California's Gehr Center and Akido Labs has developed an online assessment tool, which will help determine what to do if you think you have symptoms of COVID-19 or may have been exposed.

Take the assessment on covidassessment.org >

TRACKING THE COVID-19 OUTBREAK IN NM, BY THE NUMBERS

COVID-19: CONTEXT TO CONSIDER 

PANDEMIC HISTORY AND RESEARCH

– This viral simulation from the Washington Post illustrates the potential effects of following varying levels of

  social distancing measures in slowing the spread of the disease.

– Wired provides a fount of information, research, columns, and all things COVID-19.

– Fact-checking site Snopes is dedicated to weeding out fact from fiction, offering myth-busting on COVID-19

  and countless other topics.

– Visual Capitalist puts the COVID-19 outbreak in the context of other significant pandemics throughout history in this infographic.

The History of Pandemics by Death Toll

RESOURCES FOR NEW MEXICANS AFFECTED BY COVID-19

COVID-19 news and information resources

– The State of New Mexico and New Mexico Department of Health provide key information about how to

  protect yourself, your family, your home, your business, your employees, and your community. 

– KOB-TV’s free livestream offers breaking news and live local news updates 

 

NMDOH informational resources:

– A listing of the state’s public health emergency orders.

The state’s complete list of essential businesses is here.

– Coronavirus Health Hotline: 855-600-3453 (for health-related questions) 

For non-health questions: 833-551-0518 

– Daily updates and testing information available here

– Answers to frequently asked questions

– Stay at home and isolation guidance available here

– New Mexico Crisis and Access Line855-662-7474

(trained advocates answer calls 24/7/365, toll-free and confidential)

COVID-19 testing locations in NM

This map shows every COVID-19 testing location in New Mexico provided by the NMDOH.  Click an icon to find additional information regarding each location. Hours at these facilities are subject to change; contacting locations prior to visiting is recommended. 

For the NMDOH’s list of testing sites: https://cvprovider.nmhealth.org/directory.htm

General aid services

– The state of New Mexico maintains a list of childcare, food, jobs, healthcare, housing, utilities, legal help and financial hardship resources, available here.

– The United Way of Central New Mexico’s 2-1-1 hotline offers information and referrals to people in need.

– Catholic Charities offers a wide array of resources, available by clicking here. The site addresses housing and legal assistance, mental health, utility payments, food assistance, public transportation, and more.

Unemployment information

-Unemployment insurance claims are handled by theNew Mexico Department of Workforce Solutions. For information about benefits, visit www.dws.state.nm.us

– People who have lost their jobs due to the outbreak areurged to file unemployment claims onlineat jobs.state.nm.us. Expect long delays if you use the phone line.

-NM unemployment phone line:877-664-6984

– To reduce call volume, people are asked to:

Call on Mondays if their Social Security number ends in 0 through 3; 

Call on Tuesdays if the last numbers are 4 through 6; 

Call on Wednesdays if the numbers are 7 through 9.

Applicants who miss calling on their specified day can call on Thursdays and Fridays.

Food banks and meal pick-up locations for students

– Information on meal pick-up locations for students who are out of school:

The state of New Mexico’s list of meal pick-up locations for children.

The New Mexico Out of School Time Network also maintains a list of meal pick-up locations here.

– Senior Food Hotline: 1-800-432-2080

– Find a food bank near you at https://www.rrfb.org/find-help/find-food/

– Roadrunner Food Bank has food assistance phone lines: call (505) 349-5340 or (575) 523-4390 for more 

  information.

Housing and legal assistance

– Evictions in New Mexico have been paused for tenants who are unable to pay rent due to COVID-19. For

  help, contact New Mexico Legal Aid online or by phone at (505) 633-6694.

– Senior Citizens Law Office: 505-265-2300

  (for residents of Bernalillo, Sandoval, Valencia and Torrance counties aged 60 and older)

– The Legal Resources for the Elderly Program is free for NM residents aged 55 and older: 800-876-6657

For help with utilities:

NM Gas Company and PNM have announced they will not shut off electric service or gas service for customers who cannot pay their bill. For questions about a gas bill, call 1-888-664-2726

– New Mexico Legal Aid also helps with other legal problems regarding housing, income, medical care,

  family safety, and domestic violence.

Domestic violence/abuse hotlines

All services listed below are free and confidential. Hotlines are open 24/7, every day of the year.

If you think you are in immediate danger, call 911. 

National Domestic Violence Hotline 

1-800-799-7233 (1-800-799-SAFE) 

TTY 1-800-787-3224 (for hearing impaired)

If it’s not safe to call, live chats are available online. Advocates can offer help in 200 languages. 

National Teen Dating Abuse Helpline

1-866-331-9474 

TTY 1-866-331-8453

If you’re unable to speak safely, text “loveis” to 22522. For live chat, go to loveisrespect.org. 

Enlace Comunitario

1-505-246-8972

Provides confidential services for undocumented immigrants and others. 

Free online educational resources

For children:- Bernalillo Public Schools created this list of free educational resources and activities for children, all

  available online.

– NMPBS has partnered with Albuquerque Public Schools to support at-home learning for K-5 students and

  their families with a program called APS@HOME 

Watch it on KNME Channel 5.1, KENW Channel 3, KRWG Channel 22, and on the NMPBS

YouTube channel:

For adults:

– The New Mexico Coalition for Literacy created a list of education and literacy programs in more than 200   

  communities around the state, including personal tutoring and classes. 

Internet and phone service information

– All the major internet service providers and telecommunications companies in New Mexico have signed

  the FCC’s “Keep Americans Connected” pledge. 

That means they won’t charge late fees or terminate service for residents or small business customers who can’t pay bills due to the coronavirus. The waivers will be in effect until mid-May.

Apply for hardship waivers online or call your provider for details.

Among the services:

Spectrum and Xfinity are offering free wifi hotspots to anyone who needs them. For a map of Xfinity hotspots, click here.

Companies are waiving activation, upgrade, and cancellation fees. They’re suspending data usage limits or automatically adding usage data to your plan. Verizon and others are also offering free international long-distance calls to many countries.

Homeless services

ABQ Homeless Assistance Helpline: (505) 768-4357

For help related to shelter or homelessness, call (505) 768-4357 (HELP).

Alternatively, you can call 3-1-1, Albuquerque’s non-emergency hotline. The 3-1-1 hotline can also be used to to report an issue such as abandoned encampments, needles, or trash.

Entertainment

HBO is offering free programming to stream on HBO NOW and HBO GO through the end of April. 

The New York Times offers a variety of viewing guides, including: 

Comforting streaming TV shows

The 30 best international TV shows of the 2010s.

15 binge-worthy sitcoms

12 recent Netflix series worth streaming

50 best movies to stream on Netflix

50 best movies to stream on Amazon Prime

Feeling an aria coming on? Every day, the Metropolitan Opera is streaming a free opera from its archives.

SiriusXM is offering free 3-month access to over 300 channels of news, music and information, through May 15.

Livestreamed music and virtual concerts are widely available for free (or at a very affordable price). Many involve fundraisers to help musicians or healthcare workers.

The Grammy Award and Billboard websites offer music event listings.

Pickathon offers “A-Concert-a-Day” videos, including top artists playing solo at home

The Kennedy Center YouTube channel features music, comedy, and other entertainment

Dance lovers: Find online performances via Dance Magazine and The New York Times